{"id":1089368,"date":"2026-02-27T10:54:11","date_gmt":"2026-02-27T10:54:11","guid":{"rendered":"https:\/\/www.slotix.ai\/docs-chatbot-pilot\/"},"modified":"2026-03-03T09:12:02","modified_gmt":"2026-03-03T09:12:02","slug":"docs-chatbot-pilot","status":"publish","type":"post","link":"https:\/\/www.slotix.ai\/es\/docs-chatbot-pilot\/","title":{"rendered":"Chatbot Pilot \u2014 AI Customer Support Chatbot"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>WordPress Plugin<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Chatbot Pilot<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>A highly customizable AI chatbot with dual backend support: n8n webhooks for complex workflows, or Native RAG with multiple LLM providers for self-contained intelligence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-chat.png\" title=\"chatbot-chat\" width=\"760\" height=\"1200\" srcset=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-chat.png 760w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-chat-480x758.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 760px, 100vw\" class=\"wp-image-1089443\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">What is Chatbot Pilot?<\/h2><\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Chatbot Pilot brings AI-powered customer support to your WordPress site with unmatched flexibility. Choose between two powerful backends: connect to n8n for complex automation workflows, or use the built-in Native RAG (Retrieval-Augmented Generation) engine that indexes your site content and answers questions using your choice of AI model.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>The plugin supports 5 LLM providers \u2014 OpenAI, Anthropic Claude, Google Gemini, DeepSeek, and Ollama \u2014 giving you full control over cost, quality, and data privacy. The chatbot widget is fully customizable: position, colors, dimensions, messages, and typography.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Key Benefits:<\/strong><\/p>\n<ul>\n<li>Dual backend: n8n webhooks or Native RAG engine<\/li>\n<li>5 LLM providers: OpenAI, Anthropic, Gemini, DeepSeek, Ollama<\/li>\n<li>Knowledge base indexing with SQLite \u2014 answers from your actual content<\/li>\n<li>Fully customizable UI: position, colors, sizes, messages<\/li>\n<li>Multilingual support via Polyglot integration<\/li>\n<li>User feedback collection and export<\/li>\n<li>Health check system with real-time status monitoring<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_2 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Key Features<\/h2><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\">\n<div class=\"et_pb_heading_3 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Dual Backend Architecture<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Choose n8n mode for complex automation workflows with external integrations, or Native RAG mode for a self-contained AI assistant that answers directly from your content.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\">\n<div class=\"et_pb_heading_4 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Native RAG Engine<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>The built-in RAG system indexes your site content into chunks, stores them in SQLite, and retrieves the most relevant passages to provide accurate, contextual answers.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\">\n<div class=\"et_pb_heading_5 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Multi-Provider AI<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Switch between OpenAI GPT, Anthropic Claude, Google Gemini, DeepSeek, or local Ollama models. Each provider offers different cost\/quality trade-offs.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\">\n<div class=\"et_pb_heading_6 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Customizable Chat Widget<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Control every aspect: chat position (bottom-left\/right), button size, border radius, colors, welcome messages, placeholder text, error messages, and more.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_7 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\">\n<div class=\"et_pb_heading_7 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Knowledge Base Indexing<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Background indexing via WordPress cron. Configure chunk size, top-K retrieval, source paths, and file filtering for precise content matching.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\">\n<div class=\"et_pb_heading_8 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Feedback & Analytics<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Collect user feedback on chatbot responses. Export feedback data as CSV, review individual conversations, and continuously improve response quality.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_9 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_9 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Admin Interface<\/h2><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_7 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-ai-settings-scaled.png\" title=\"chatbot-ai-settings\" width=\"1639\" height=\"2560\" srcset=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-ai-settings-scaled.png 1639w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-ai-settings-1280x1999.png 1280w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-ai-settings-980x1531.png 980w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-ai-settings-480x750.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1639px, 100vw\" class=\"wp-image-1089441\" \/><\/span><\/div>\n\n<div class=\"et_pb_image_2 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-appearance-scaled.png\" title=\"chatbot-appearance\" width=\"1166\" height=\"2560\" srcset=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-appearance-scaled.png 1166w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-appearance-980x2152.png 980w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-appearance-480x1054.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1166px, 100vw\" class=\"wp-image-1089442\" \/><\/span><\/div>\n\n<div class=\"et_pb_image_3 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-feedback.png\" title=\"chatbot-feedback\" width=\"1920\" height=\"1188\" srcset=\"https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-feedback.png 1920w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-feedback-1280x792.png 1280w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-feedback-980x606.png 980w, https:\/\/www.slotix.ai\/wp-content\/uploads\/2026\/03\/chatbot-feedback-480x297.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw\" class=\"wp-image-1089444\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_8 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_11 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_10 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Configuration Guide<\/h2><\/div><\/div>\n\n<div class=\"et_pb_heading_11 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Backend Mode<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Choose your backend mode in the plugin settings:<\/p>\n<p><strong>n8n Mode:<\/strong> Enter your n8n webhook URL. The chatbot sends user messages to n8n and displays the response. Ideal for complex workflows with CRM, ticketing, or multi-step logic.<\/p>\n<p><strong>Native RAG Mode:<\/strong> Configure an AI provider, set up the knowledge base path, and let the plugin index your content automatically.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_heading_12 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">AI Provider Setup (RAG Mode)<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Select your preferred provider and enter the API key:<\/p>\n<ul>\n<li><strong>OpenAI:<\/strong> Best overall quality with GPT-4\/GPT-4o models.<\/li>\n<li><strong>Anthropic Claude:<\/strong> Excellent for nuanced, context-aware responses.<\/li>\n<li><strong>Google Gemini:<\/strong> Fast responses at competitive pricing.<\/li>\n<li><strong>DeepSeek:<\/strong> Budget-friendly with strong performance.<\/li>\n<li><strong>Ollama:<\/strong> Complete privacy \u2014 runs locally on your server.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_heading_13 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Knowledge Base Configuration<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><ul>\n<li><strong>Source Path:<\/strong> Define which content to index (default: entire site).<\/li>\n<li><strong>Chunk Size:<\/strong> How large each content chunk should be (default: 500 tokens).<\/li>\n<li><strong>Top-K:<\/strong> Number of relevant chunks to retrieve per query (default: 5).<\/li>\n<\/ul>\n<p>Click 'Reindex' to rebuild the knowledge base after content changes.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_heading_14 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">UI Customization<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><ul>\n<li><strong>Chat Position:<\/strong> Bottom-left or bottom-right.<\/li>\n<li><strong>Colors:<\/strong> Primary color, background, text color, user\/bot message colors.<\/li>\n<li><strong>Dimensions:<\/strong> Chat window width, height, button size, border radius.<\/li>\n<li><strong>Messages:<\/strong> Welcome message, subtitle, input placeholder, error message, loading text.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_9 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_12 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_15 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Getting Started<\/h2><\/div><\/div>\n\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><ol>\n<li>Install and activate Chatbot Pilot from Plugins \u2192 Add New.<\/li>\n<li>Go to Settings \u2192 Chatbot Pilot and choose your backend mode.<\/li>\n<li>For RAG mode: select an AI provider, enter your API key, and click 'Test Connection'.<\/li>\n<li>Configure the knowledge base source path and click 'Reindex' to index your content.<\/li>\n<li>Customize the chat widget appearance (colors, position, messages).<\/li>\n<li>Visit your site frontend \u2014 the chat widget appears automatically.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_6 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_10 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_13 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_16 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Ready to Add AI Support?<\/h2><\/div><\/div>\n\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Deploy an intelligent chatbot on your WordPress site in minutes.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/wordpress-plugins\/\">Browse All Plugins<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ai_seo_pilot_schema_type":"auto","footnotes":""},"categories":[31],"tags":[],"class_list":["post-1089368","post","type-post","status-publish","format-standard","hentry","category-plugin-documentation"],"_links":{"self":[{"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/posts\/1089368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/comments?post=1089368"}],"version-history":[{"count":4,"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/posts\/1089368\/revisions"}],"predecessor-version":[{"id":1089447,"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/posts\/1089368\/revisions\/1089447"}],"wp:attachment":[{"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/media?parent=1089368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/categories?post=1089368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.slotix.ai\/es\/wp-json\/wp\/v2\/tags?post=1089368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}